About Me

I am a learning and development practitioner based out of Columbus, OH. I am currently working as a Senior Learning Experience Designer for MyEyeDr. Outside of my work I am an avid reader, nature lover, and magician.

Training & Instructional Design Experience

Manager, OCM & Business Transformation – L Brands – 2017 - Present

• Functioned as the primary learning and development expert for Mast Global Technology’s organizational change management practice

• Served as the training lead for a multimillion dollar transformation of Victoria Secret’s digital platform, which involved the development and management of over 70 training courses, including eLearning and classroom training

• Lead organizational change management efforts for multiple large-scale technology projects concurrently, which included driving leadership alignment, communications, training, and adoption support

• Created collaborative environments to allow subject matter experts and instructional designers to produce quality training materials in a fast-paced business environment

• Implemented a structured, cross-functional approval process for new training content and knowledge base materials

• Established sustainability plans to ensure all training materials were kept up to date and easily maintained after implementation

• Incorporated proven evaluation methods to ensure training was appreciated by learners, effective at supporting knowledge transfer and behavior change, and beneficial to the business’s end goals

OCM & Instructional Design Consultant – Change 4 growth – 2016 - 2018

• Provides guidance on all aspects of instructional design to Fortune 500 clients in industries ranging from retail to medical.

• Contributed learning and development expertise that directly contributed to the fastest rollout of a Point-of-Sale implementation in the retail industry.

• Served as one of three senior instructional designers behind the Academy for Modern Professionals, a modern leadership development program for high potential next generation leaders.

• Acted as the lead instructional designer and project manager during the analysis and re-design of leadership training for one of the largest fashion retailers in America.

• Promoted the application of agile values and principles to the instructional design model with external clients and internally within my own organization.

Director of Training – Woda Management & Real Estate, LLC – 2013-2015

• Established and set the foundation for a learning culture within a multi-faceted company

• Applies strong leadership skills to guide learning and development, keep programs on task and in budget, and promote training within the organization

• Performs needs assessments and identifies training needs and skill gaps

• Introduces new training strategies based upon the needs of the business and current research in adult learning theory

• Coordinates and conducts all training by working closely with executives, project managers, and subject matter experts

• Encourages employee development through regular interaction and feedback with all levels of the business

• Designs, develops, and delivers training on a wide range of topics from government compliance to software, customer service, and accounting

• Serves as a technical writer for all new manuals and procedures

• Constructs e-learning content using industry leading technologies

• Coordinates training efforts from multiple departments to effectively deliver trainings in the Eastern half of the United States

• Communicates training needs and goals to corresponding managers and supervisors -Manages, organizes and schedules time for employees to train, undergo evaluations, and coaching

• Evaluates and monitors the success of trainings to improve future methods

Instructional Designer – Micro Center - 2014

• Collaborated with a team to resolve instructional design challenges, offer guidance to new instructional designers, and ensure a consistent training strategy is applied

• Performed regular needs analysis in the field to identify pain points that can be effectively resolved through training

• Partnered with third-party vendors to design training on their products and solutions to bolster sales and improve customer service

• Designed and developed engaging eLearning for a wide range of sales teams on a variety of complex technologies and services

• Researched and implemented new and proven instructional design strategies and educational technologies

• Evaluated the success of training programs to ensure they were bringing value to our employees, our customers, and our business.

Mentor & In-Store Guest Trainer – Apple, Inc. – 2010 - 2013

• Responsible for developing and fostering a learning culture within one of the fastest moving companies and markets.

• Delivered and facilitated all new hire training in classroom, digital, and work environments -Provided feedback and collaborated on training curriculum with the instructional design team

• Worked closely with management and supervisors to be aware of developmental opportunities and behavior issues

• Regularly monitored and communicated the progress of employees to supervisors -Created action plans for long-term development of employees and constructed personalized curriculums for each participant

• Drove our market forward in customer satisfaction, revenue and sales, and employee retention through a focus on employee development and training

• Accomplished necessary goals with little supervision through a love for people, education, strong facilitation and interpersonal skills, and a passion for building a sense of community

Contract/freelance Instructional Designer – 2007 - 2015

• Contributes to successful instructional design projects ranging from writing and editing instructional books and articles to creating and editing a myriad of pedagogical videos

• Produces materials which are highly valued in their industry and have helped push hundreds of people forward in their goals

• Works well with teams through a combination of strong leadership and organizational skills

• Partners with outside vendors to ensure everything was accomplished in a timely manner

• Communicates effectively with team members locally, nationally and internationally

Education

THE OHIO STATE UNIVERSITY – B.A. WORLD LITERATURE, 2011 

PURDUE UNIVERSITY — M.S.ED. LEARNING DESIGN & TECHNOLOGY, 2015 

Instructional Design Tools, Software, and Skills

Tools & Software

Articulate Storyline and Articulate 360
Adobe Captivate and Creative Cloud
Lectora, SnagIt, and Camtasia
Logic Pro X and Final Cut X
Sketch - Vector Design App